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Date: 20.10.2018, 02:48 / Views: 71174
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Account Coordinator


Intereum is Minnesota’s only Certified Herman Miller workplace environment specialist. We create inspiring spaces to work, learn, and heal. Intereum is a full-service resource that implements solutions in commercial furnishings and audio-visual technology. Transforming spaces from ordinary to extraordinary, Intereum sees things others can’t see and utilizes tools others don’t have. With business acumen, a rich culture, and an integrated process, Intereum has grown to become a top regional choice for office renovation, reconfiguration, and completely new office environments.

OUR Purpose: Delivering environments that inspire work, learning, and healing

OUR Core Values:

  • Positive Can-do Attitude
  • Quality Driven Throughout
  • Do the Right Thing
  • Continuous Improvement
  • Responsive
  • Plays Well with Others


Job Title:  Account Coordinator

YOUR MISSION: Ensure seamless and responsive support to the sales process and customers


  • Customer and Account Servicing
  • Project Administration
  • Invoicing, Punch and Project Close-Out


Customer and Account Servicing

• Provides professional customer interface and client relations

• Provides troubleshooting assistance for customer orders and account statuses

• Responds promptly to customer needs and meets commitments

• Provides data to help guide the sales team

• Stays up-to-date with new product and feature launches to hone specification knowledge

Project Administration

• Maintains accurate and detailed record keeping/project documentation, including records placed in CORE and central network drive

  • Creates specifications for non-project, small, day-to-day product requests

• Applies discounting to specified products and ensures Intereum margin goals are achieved

• Requests labor quote from Project Manager providing the scope and specifications for day-to-day orders where design is not involved

• Reviews and proofs quote for basic information accuracy and completeness (ship to, bill to, contract number, tax, codes etc.…)

• Creates proposals in CORE and sends to the client or sales person as requested

• Responsible for customer sign-offs and approvals for order processing

• Assigns purchase order breaks in Core per the direction of the Project Manager and prepares for ordering

• Submits purchase orders to vendors for order processing

• Reviews acknowledgement information and inputs into CORE; works with sales/design/PM for resolution, as needed

• Communicates any necessary changes to the manufacturer’s customer service representative by email and makes necessary changes to company purchase orders in CORE

• Creates and processes approved change orders in CORE as directed by Sales/PM

• Notifies the Project Manager that the order is fully acknowledged and is ready to schedule

• Participates in weekly status meeting with internal sales team updating on the status of proposals and orders

Invoicing, Punch, and Project Close-Out

• Confirms invoicing codes are correct for proper order flow to invoicing screen

• Use punch list information provided by the Project Manager to create and place orders for warranty and non-warranty punch list. Notifies Project Manager when punch acknowledgements have been received and are ready to schedule

• Manages all final project close-out requirements, including lien releases, contract requirements, and client sign-offs

  • Reviews drop ship orders and sends out invoices
  • Reviews invoicing notifications from PM’s and sends invoices


  • Exhibit Intereum’s Core Values; Positive, Can-Do Attitude, Quality Driven Through-out, Do the Right Thing, Continuous Improvement, Responsive, Plays Well with Others
  • An Associates or Bachelor’s Degree in business, communication, or related field
  • 2 years or more proven work experience in sales support
  • Proficiency with MS Office Suite

• In-depth understanding of sales principles and customer service practices

• Excellent communication skills; Listens and gets clarification; Responds well to questions; Writes clearly and informatively

• Analytical and multitasking skills with a high level of attention to detail; Demonstrates accuracy and thoroughness

• Problem solving ability in determining solutions that are both beneficial to the client as well as cost efficient for Intereum

• Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills


  • A New State-of-the-Art Facility with plenty of free parking, incredible technology throughout, great coffee and tea options, and a multitude of work spaces at your disposal
  • Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
  • Quarterly All Company Meetings – Breakfast Included!
  • Paid Holidays
  • Paid Time Off 90 days after date of hire
  • Medical and Dental Benefits
  • Onsite Flu Shot Clinic
  • Long Term Disability and Life Insurance Employer Paid
  • 401K with Employer Matching Dollars
  • Community Service opportunities twice a year
  • Games Onsite including Super Chexx Hockey Game and Shuffleboard table
  • Monthly company social hours, beverages and food included!
  • Ability to use your talents and strengths to make a positive impact

Intereum is a drug-free workplace.  Candidates designer are required to pass a drug test before beginning employment.

Intereum is an Equal Employment Opportunity Employer.  All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.

Notice:  This job description is not an employment agreement or contract.  Management has the exclusive right to alter this job description at any time without notice.


Interested candidates please contact Jackie Chodl at.





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